Delete my account and data

Sensory SafeScape by HomiLabs (com.homilabs.safescape)

You can delete your Sensory SafeScape account and all of its data at any time, in the app or by email.

Option 1: in the app (immediate)

Open SafeScape and tap the lock at the top-left of the home screen.
Answer the grown-up question.
Open the Backup & account tab.
Tap Delete account and all cloud data and confirm (if you added an email, enter your password).

This permanently deletes every child profile, routine, photo and activity record from the device and from our cloud backup, and closes the account. It cannot be undone.

Option 2: by email (if you no longer have the app)

Email homilabs.smc@gmail.com with the subject "SafeScape account deletion", from the email address linked to your SafeScape backup. We delete the account and all its data within 30 days and confirm by email.

If you never linked an email, your backup is anonymous: uninstalling the app removes the copy on the phone, and the anonymous cloud copy cannot be linked to you. You can still ask us to delete it by sending the Account ID shown in the app (Grown-ups area → Backup & account).

What is deleted

Child nicknames and age groups
Sensory settings and routines
Activity times and progress
The account itself, including the email if one was linked

Nothing is kept after deletion. Photos added to routines were only ever stored on the phone and are removed from it too.

Only want to stop the cloud backup?

In Grown-ups area → Backup & account, switch off Private cloud backup. Everything then stays only on the phone.